ct we do analytics and reporting
Thursday, January 2, 2014

Analytics & Reporting

Analytics are ammunition. Not vanity.

Most reports are pretty PDFs full of numbers nobody acts on. Likes up. Followers up. Reach up. Cool. And then what? That’s not what we do.

We treat data as the thing that decides what happens next. Every campaign, every post, every dollar of paid spend gets measured against the outcomes that actually matter to your business. Bookings. Ticket sales. Sponsorship value. Revenue. List growth that converts. Audience that buys.

If a metric doesn’t change a decision, it doesn’t make the report.

Coffey & Tea social media analytics and reporting dashboard

What we report on

We build reporting around your commercial reality, not platform defaults. That usually means:

  • Revenue and conversion attribution across the funnel
  • Paid social performance against CPA, ROAS and customer lifetime value
  • Organic content performance by format, topic and intent
  • Audience growth quality (are these actually your buyers?)
  • Competitor and category benchmarks so you know what good looks like
  • Channel mix and where your next dollar should go

How we use it

Every report ends with a “so what”. A clear read on what’s working, what’s draining budget, and what we’re changing in the next sprint. Reports inform the next phase. They are not a participation ribbon.

We work in monthly rhythms, with quarterly deep dives and end-of-campaign reviews baked into every project. So you’re never six months into a strategy that quietly stopped working three months ago.

Audits: the reset button

Already have analytics in place but suspect they’ve gone stale? A C&T digital audit is the reset. We pull apart your current setup across every channel, find the leaks, the lazy assumptions, and the missed opportunities, and hand you a clear plan for what to fix first.

Audits scale to your need. A quick health check before a campaign, or a full rebuild of your measurement framework if you’re starting fresh.

Why this matters

The brands that win don’t have more luck. They have better feedback loops. The faster you can read what’s working and reallocate, the more your marketing compounds.

Coffey & Tea is Western Australia’s leading social media agency dedicated to the tourism and hospitality industry. We work with brands throughout WA to help their voice be heard.

If you’re interested in finding out how we can revolutionise your analytics reporting, please get in touch today.