Influencer Marketing
Tuesday, February 25, 2025

Influencer Accountability on Social Media

The internet is full of glossy photos, catchy captions, and influencers telling you why you need that beauty product, travel package, or fitness plan. But behind the lens of these curated posts lies a deeper issue: how honest are influencers about their brand relationships?

A recent sweep by the Australian Competition and Consumer Commission (ACCC) reveals how blurry the lines have become.

The Hidden World of Influencer Advertising

Social media influencers thrive on trust. By sharing personal stories and creating seemingly authentic connections, they build relationships that feel more like friendships than transactions. But what happens when those trusted recommendations are paid promotions masquerading as genuine endorsements?

According to the ACCC’s findings, many influencers fail to disclose their commercial partnerships, leaving followers unaware that their favourite content creators might be more motivated by a paycheck than personal passion.

The ACCC’s investigation of 118 influencers across platforms like Instagram, TikTok, and Twitch uncovered some troubling trends. Over 80% of the reviewed were flagged for concerning practices, such as:

  • Failing to disclose brand relationships: From tagging brands to sharing affiliate links, many posts looked like organic recommendations but were paid promotions.
  • Using vague language for disclosure: Terms like “#spon” or “collab” might mean something to industry insiders but can confuse the average follower.
  • Making false claims: Inflated endorsements or misleading personal experiences about products were among the red flags.

Fashion, Parenting, and Travel Influencers: The Biggest Offenders

Not all influencer niches were created equal when it comes to compliance. The ACCC found that:

  • Fashion led the pack, with 96% of reviewed accounts raising concerns. Fast fashion brands, popular with younger audiences, were the most frequent offenders.
  • Parenting wasn’t far behind, with 81% flagged. Many showcased household or children’s products without clear disclosure, often leveraging the emotional connection of featuring their children.
  • Travel and lifestyle clocked in at 79%, with undisclosed sponsored trips and partnerships as the main issue.

Why It Matters

When influencers aren’t upfront about their brand deals, it’s not just a breach of trust—it’s misleading. Followers may spend their hard-earned money on products they believe are genuinely recommended, not realising the influencer was paid or incentivised. Beyond consumers, this practice creates an uneven playing field for brands prioritising transparency.

Moreover, vague or hidden disclosures undermine consumer confidence in online advertising. When transparency becomes optional, trust erodes—not just in influencers but in the brands they promote.

A Call for Accountability

The ACCC isn’t turning a blind eye. Their sweep is just the beginning. Plans are in motion to:

  • Release updated guidance for influencers, brands, and marketers.
  • Educate consumers on spotting sponsored content.
  • Engage with businesses to improve compliance with advertising laws.

Brands, platforms, and influencers alike must step up. Transparency is more than a legal requirement—it’s the foundation of ethical advertising. Clear disclosures, like #ad or #sponsored, must be prominently and consistently placed so followers can make informed decisions.

What Can You Do?

As a consumer, keep a critical eye on content. Ask yourself: Does this post seem overly promotional? Are brand affiliations clearly stated? And if you spot misleading content, don’t hesitate to report it to the ACCC.

For influencers, honesty should never take a backseat to aesthetics. Building trust with your audience isn’t just good ethics—it’s good business. After all, authenticity is what makes influencer marketing so powerful in the first place.

Let’s keep the “social” in social media genuine. Transparency benefits everyone: followers, brands, and influencers themselves. Together, we can build a digital world that’s as authentic as it is inspiring.

Final Thoughts

The influencer marketing industry is a powerful force that shapes consumer behaviour and drives brand success. But with great power comes great responsibility. As this industry evolves, transparency must remain at its core. Whether you’re a consumer or a brand, fostering trust and honesty in digital spaces isn’t just a best practice—it’s the key to a sustainable and ethical future for social media advertising. Let’s push for clarity, celebrate authenticity, and ensure that the connections we build online are as accurate as the lives we lead offline.

Coffey & Tea is WA’s leading social media agency dedicated to the tourism and hospitality industry. We work with brands throughout Western Australia to help their voice be heard.

If you’re interested in learning more about how our social media services can help your brand, please get in touch today.