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Friday, December 22, 2023

Why keeping your social channels current still matters

Your social media is open 24 hours a day, seven days a week. If someone lands on your page at 11pm on a Tuesday and the last post is from three months ago, you have already lost them.

Keeping up is not just about posting often. It is about signal. What does your feed say about how seriously you take your venue, your guests and your business?

Here is what is actually at stake 👇

Stale channels cost you trust you cannot buy back

When a potential guest lands on your page, they are checking you out, not doom-scrolling. They want to know you are open, current and worth the money.

An outdated profile does not say “we’ve been busy.” It says “we stopped caring.” And once trust is gone, no amount of paid ads will win it back.

Algorithm favour goes to accounts that show up consistently

Feeds lean on recent interaction. Instagram says one of the signals it ranks on is how many times people have interacted with an account in the past few weeks. Go quiet for a month and those interactions dry up, so your next post starts from further back while the operator down the road who kept posting stays in the feed.

Consistency beats volume. Three solid posts a week you can keep up will do more than a burst of ten followed by a month of silence.

Your profile is a live document

Current content is not just your recent posts. It is your bio, your contact details, your pinned content, your link in bio, your highlights, your reviews. All of it is content. All of it is being read.

If your bio still says “DM for bookings” when you moved to an online booking system two years ago, that is a trust problem. Same goes for last winter’s trading hours, a pinned post about a menu you retired, or a link in bio to an event that sold out months ago. Audit your profiles like you audit your website. Quarterly, minimum.

Jump on a trend because it fits, not because everyone else is. Done well, a trend puts you in front of people who would never have found you. The brands that get it right skip most memes and pick the few that sound like them.

Feeds are filling up with AI-made filler. A real point of view from a real venue is what stands out. Know which trends are worth riding and which are noise.

Evergreen content is still your backbone

Not every post needs to chase the moment. The strongest social strategies sit on a foundation of evergreen content: guest reviews, FAQs (parking, dogs, kids, dietaries), behind-the-scenes, how-tos and the stories behind your best experiences. Content that is as useful today as it will be in six months.

Current content means timely. It does not mean disposable.

The bottom line

No one waits around for a brand that goes quiet. Guests book the place that looks open. Your channels are either making your case or quietly undermining it. There is no neutral.

If your content calendar has gaps the size of months, that is a business problem, not just a marketing one. Still deciding whether social is worth the effort at all? Start with why social media is still your most powerful marketing tool.

Does your feed look open for business?Coffey & Tea is a Perth social media agency for tourism, hospitality, lifestyle and government clients. Instagram ranks on how many times people have interacted with an account in the past few weeks, so we keep WA venues posting on a rhythm they can hold, not in bursts.

Tell us which channels have gone quiet and since when, and we’ll plan the rhythm and the evergreen content to bring them back. Meg reads every enquiry herself. Start your enquiry

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