Insights

Hashtag Etiquette in 2021 (2)

Hashtag etiquette

Businesses often ignore hashtag etiquette, using hashtags recklessly and without a solid strategy. But should you be so carefree? 

social proof

Social proof: what is it, and why is it important? 

If you work in marketing, you’ve likely heard of the term ‘social proof’. But what does it mean exactly? Let’s find out.

coffey and tea blog posts

6 reasons why blogging is an important marketing strategy

Blogging is an important part of your marketing strategy because it helps you be seen by people who actually want to find you.

storytelling

How big brands use brand storytelling

Brand storytelling is the key to setting your business apart from the pack in today’s option-filled and competitive world.

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Why keeping your social channels current still matters (more than ever)

Stale social media costs you trust you cannot buy back. Here is why keeping your channels current is one of the most important things a tourism or hospitality brand can do in 2026.

online branding

Why building your brand online is the most important commercial decision you will make

Australian consumers are changing the way they spend, and it’s all the more reason why you should be building your brand online.

events

Event Promotion: Post-event social media hype 

No matter how big or how small your event is you can use social media to promote it using some or all of the methods suggested in this post.

live streaming

Live Streaming: Where, When, and Why

Live streaming has absolutely exploded over the last few years, and it’s something you should seriously consider as a part of your marketing strategy.

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Reaching New Audiences: How to grow your brand

Reaching New Audiences: How to Grow Your Brand

social media platforms

Social media in 2026: still the most powerful tool in your marketing stack

Is a tourism brand that isn’t active on social media even a tourism brand? Never underestimate the importance of social media.

The Importance of Authenticity on Social Media

The importance of authenticity on social media

In the age of AI-generated content and misinformation, authenticity on social media is more critical than ever. 

bad customer service

Don’t let bad customer service drive customers away

Bad customer service is a silent killer for your business. Poor experiences not only drive customers away but also tarnish your brand’s reputation.